GTB Industrial Network, Inc.


	In line with the continuous improvement of the service and support provided by GTB Industrial Network, Inc. We would like to request for your honest feedback on the services and support rendered so far. We would appreciate if you could also give constructive suggestions on which specific areas of support need to be improved.

Please provide feedback on the adequacy of the support by GTB Industrial Network. Inc. by ticking the corresponding number that fits your answer.

1- Excellent

2- Very Good

3- Good

4- Fair

5- Needs Improvement

Activities	Level of Satisfaction 1 2 3 4 5	Please give as many suggestions as you can on how we should improve our service and support to you
1. Compliance to the Customer Requirements/Specifications

2. Quality of Product/Equipment delivered

3. On time delivery/completion (Agreed completion/delivery date is achieved). On the average, please specify the number of days your orders were delayed. days

4. Quick Response (Availability of GINI personnel during urgent needs)

5. Documentation Accuracy (All documents/report are provided on time)

6. Handling and Packaging (Equipments are properly handled and items correctly packaged)

7. Attitude and Conduct (Customer should be treated well by GINI personnel)

8. Overall rating on GINI activities

9. General comment/s on GINI personnel (Sales Engineer)

10. GTB Industrial Network, Inc., areas for improvement